Creating a ScaleDux account takes just a few minutes. You can sign up using Google, LinkedIn, or your email address/mobile number. Once your account is verified, simply choose your role and complete your profile to get started.
Learn more: How do I create a ScaleDux account?
If you sign up using your email address or mobile number, we'll send a 6-digit verification code to the contact details you provided. Enter the code on the verification screen to continue with account creation.
If you don't receive the code, check your spam or junk folder, confirm your details are correct, and wait a few minutes before trying again.
Learn more: How do I create a ScaleDux account?
This can happen due to temporary network delays, email delivery issues, or incorrect contact details. Please check your spam folder, ensure your mobile network is active, and wait a few minutes before requesting another OTP.
If the issue continues, you can contact the ScaleDux support team for assistance.
Learn more: How do I verify my email address or mobile number?
Yes. Once the countdown timer expires, you'll see the Resend OTP option on the verification screen.
You can request a new OTP and try again. If multiple attempts fail, please wait for some time before trying again or contact support for help.
Learn more: How do I verify my email address or mobile number?
During signup, you'll be asked to create a password that meets the security requirements displayed on the screen. Once your account is created, you can manage your password through your account settings.
Choosing a strong password helps keep your account and information secure.
Learn more: How do I create and manage my password?
Your password must meet all security requirements shown during signup. These requirements help protect your account and reduce the risk of unauthorized access.
Make sure all password conditions are completed before continuing.
Learn more: How do I create and manage my password?
The most common reason is that one or more password requirements have not been met. Review the password guidelines shown on the screen and ensure all conditions are satisfied.
You should also check that there are no typing mistakes or unsupported characters.
Learn more: How do I create and manage my password?
The Password and Confirm Password fields must contain exactly the same password.
Even a small difference, such as an extra space, uppercase letter, or missing character, will cause this message to appear.
Learn more: How do I create and manage my password?
If you've forgotten your password, select Forgot Password on the login page. Enter your registered email address or mobile number, verify the OTP, and create a new password.
Once completed, you'll be able to sign in using your new password.
Learn more: How do I reset my password?
Go to the login page and select Forgot Password. We'll send a verification code to your registered email address or mobile number.
After verification, you can create a new password and continue using your account.
💡 Tip: Store your password securely so it's easy to access when needed.
Learn more: How do I reset my password?
You can update certain account details, such as your name, email address, or mobile number, from your account settings.
Some changes may require verification and may be subject to platform security rules before becoming active.
Yes. You can update your name from your account settings.
We recommend using your real first and last name as they appear on your official documents to avoid issues with verification, payments, invoices, or future transactions.
Yes. You can update your email address from your account settings.
For security reasons, changes may require verification and may not be available immediately after a previous update.
Yes. You can update your mobile number from your account settings.
To protect your account, we may ask you to verify the new number before it becomes active.
Please use your real first and last name as they appear on your official documents.
This helps build trust with other users and ensures your profile, invoices, payments, tax records, and verification information remain accurate. Using an incorrect name may create issues during verification or future transactions.
Learn more: How do I create a ScaleDux account?
We recommend using your real first and last name when creating your account.
You can add your startup, company, agency, or brand name separately in your profile after signup. This keeps your account information accurate while still allowing you to showcase your business identity.
Learn more: How do I create a ScaleDux account?
Roles help personalize your experience on the platform. The role you select determines the features, recommendations, opportunities, and workflows you'll see after signup.
Choosing the right role helps you get the most value from ScaleDux.
Learn more: Which role should I choose on ScaleDux?
The best role depends on your primary goal.
If you're building a startup, choose Founder. If you provide services, choose Expert. If you guide others, choose Mentor. If you're looking to invest in startups, choose Investor.
Learn more: Which role should I choose on ScaleDux?
User role related FAQs #
Roles help personalize your experience on the platform. The role you select determines the features, recommendations, opportunities, and workflows you'll see after signup.
Choosing the right role helps you get the most value from ScaleDux.
Learn more: Which role should I choose on ScaleDux?
The best role depends on your primary goal.
If you're building a startup, choose Founder. If you provide services, choose Expert. If you guide others, choose Mentor. If you're looking to invest in startups, choose Investor.
Learn more: Which role should I choose on ScaleDux?
Your role becomes the foundation of your ScaleDux experience.
Based on the role you select, we'll personalize your dashboard, recommendations, opportunities, features, settings, and workflows. This helps you focus on the people, resources, and opportunities that matter most to you.
Learn more: Which role should I choose on ScaleDux?
Currently, roles cannot be switched directly from one type to another.
If you'd like to use another role while keeping your current account, you'll need to create a separate account using a different email address or mobile number. If you'd like to completely move to another role, you can request account deletion and create a new account.
Learn more: Which role should I choose on ScaleDux?
Yes. Many users participate in the ecosystem in different capacities, such as Founder, Mentor, Expert, or Investor.
Since each account currently supports one role, you'll need to create separate accounts using different email addresses or mobile numbers for each role.
Learn more: Which role should I choose on ScaleDux?
Don't worry. This happens more often than you might think.
Many users discover that they need a different role after learning more about the platform.
If you'd like to use another role while keeping your current account, you'll need to create a new account using a different email address or mobile number.
If you'd prefer to completely switch roles, you can submit an account deletion request from your account settings and then create a new account with the correct role.
💡 Not sure which role is right for you?
Take a moment to review the role descriptions before creating another account. Choosing the role that matches your primary goal will help you get the most relevant experience on ScaleDux.
Learn more: Which role should I choose on ScaleDux?
The right role depends on what you're looking to achieve on ScaleDux.
If you're building a startup or business, choose Founder. If you offer professional services, choose Expert. If you guide and advise others, choose Mentor. If you're looking to discover and invest in startups, choose Investor.
Learn more: Which role should I choose on ScaleDux?
A simple way to decide is to ask yourself:
"What is my primary goal on ScaleDux today?"
Your role helps us personalize your experience and show you the most relevant opportunities, features, and recommendations. Choose the role that best matches what you want to achieve right now.
Learn more: Which role should I choose on ScaleDux?
ScaleDux currently supports four primary roles:
- Founder
- Expert
- Mentor
- Investor
Each role is designed for a different purpose and comes with its own set of tools, opportunities, and experiences to help you achieve your goals faster.
Learn more: Which role should I choose on ScaleDux?
Anyone building, planning to build, or growing a startup or business can join as a Founder.
Whether you're exploring an idea, validating a concept, building an MVP, raising funds, hiring talent, or scaling an existing business, the Founder role is designed to support you at every stage of your journey.
Every successful startup starts with an idea. You don't need to have everything figured out before joining.
Learn more: Which role should I choose on ScaleDux?
Absolutely.
Many founders join while they're still exploring ideas, validating problems, researching the market, or planning their first version of the product.
You don't need an MVP to get started. In fact, many founders use ScaleDux to find mentors, experts, and guidance before they begin building.
👉 Create your account and start your founder journey today.
Learn more: Which role should I choose on ScaleDux?
Yes.
Fundraising is just one part of the startup journey. Before raising capital, founders often need help with idea validation, product development, market research, branding, hiring, legal setup, and much more.
ScaleDux is designed to support founders long before they start speaking with investors. Create your founder profile now.
Learn more: Which role should I choose on ScaleDux?
No. While founders are a key part of the ecosystem, ScaleDux brings together Founders, Experts, Mentors, and Investors in one place.
Whether you're building a startup, offering services, sharing expertise, or investing in businesses, there's a role designed for you.
Learn more: Which role should I choose on ScaleDux?
Definitely.
Many successful businesses start as side projects before becoming full-time ventures.
If you're working on an idea alongside your job, studies, or other commitments, you're welcome to join, learn, connect, and build at your own pace.
Learn more: Which role should I choose on ScaleDux?
Experts are professionals who help founders and businesses through their skills, services, and expertise.
Whether you're a freelancer, consultant, agency owner, specialist, or independent professional, you can join as an Expert and work with startups and businesses across different industries.
Learn more: Which role should I choose on ScaleDux?
Absolutely.
Freelancers are a vital part of the ScaleDux ecosystem. You can showcase your skills, create service offerings, apply for opportunities, build your reputation, and work with founders and businesses looking for your expertise.
Create your Expert account and start growing your client base.
Learn more: Which role should I choose on ScaleDux?
Yes. Whether you're a solo agency, boutique firm, or growing service company, ScaleDux can help you connect with founders and businesses looking for specialized expertise.
You can build your profile, showcase your capabilities, and discover relevant opportunities.
Learn more: Which role should I choose on ScaleDux?
Definitely. Consultants across technology, marketing, finance, operations, legal, HR, strategy, compliance, and many other domains can join as Experts.
If your goal is to solve business problems and help clients achieve outcomes, the Expert role is likely the right fit for you.
Learn more: Which role should I choose on ScaleDux?
Experts are the builders, specialists, and problem-solvers who help founders turn ideas into reality.
They bring skills, experience, and execution capabilities across different domains and industries. Whether it's building a product, running marketing campaigns, designing a brand, handling compliance, or providing strategic support, Experts play a critical role in helping businesses grow.
💼 Founders bring the vision. Experts help bring that vision to life.
Learn more: Which role should I choose on ScaleDux?
ScaleDux is designed to support professionals, founders, mentors, and investors across a wide range of industries.
From technology, SaaS, AI, healthcare, fintech, education, and manufacturing to consulting, marketing, legal, and creative services, we welcome expertise from all sectors.
As the platform grows, so will the diversity of industries represented within the ecosystem.
Learn more: Which role should I choose on ScaleDux?
Anyone with meaningful experience, knowledge, or expertise that can help others grow can apply as a Mentor.
Whether you've built businesses, led teams, solved complex challenges, or developed deep expertise in a particular field, your experience may be valuable to founders and professionals looking for guidance.
Learn more: Which role should I choose on ScaleDux?
Yes.
Coaches, advisors, consultants, and industry experts who enjoy guiding others can join as Mentors.
If your goal is to share knowledge, provide direction, help people make better decisions, and support their growth, the Mentor role may be right for you.
Learn more: Which role should I choose on ScaleDux?
Absolutely.
Many founders benefit from learning from experienced professionals who have led teams, managed businesses, built products, driven growth, or solved large-scale challenges.
If you have valuable experience and enjoy helping others succeed, we'd love to have you as part of the mentor community.
Learn more: Which role should I choose on ScaleDux?
Not necessarily.
Startup experience is valuable, but it's not the only form of expertise that matters. Deep knowledge in areas such as technology, marketing, sales, finance, legal, operations, leadership, or HR can also make you a great mentor.
What matters most is your ability to share practical knowledge and help others move forward.
There isn't a single rule.
While experience often helps, great mentors are usually people who have developed strong expertise, learned valuable lessons, and genuinely enjoy helping others succeed.
Your ability to guide, support, challenge, and inspire others is often more important than the number of years on your resume.
Anyone actively looking to discover, evaluate, support, or invest in startups can join as an Investor.
Whether you're investing capital, sharing strategic guidance, or exploring opportunities to support founders, the Investor role is designed to help you connect with promising businesses.
Learn more: Which role should I choose on ScaleDux?
Absolutely.
Angel investors play an important role in helping founders take their first steps. If you actively invest in startups or are looking to discover promising founders and opportunities, you're welcome to join the ScaleDux ecosystem.
Yes.
Venture capital firms, investment teams, associates, partners, and analysts can all join and explore startup opportunities on ScaleDux.
The platform is designed to help investors discover founders, evaluate opportunities, and build meaningful relationships within the ecosystem.
Definitely.
Syndicates, family offices, and other investment groups are welcome on ScaleDux. If your organization actively evaluates and supports startup opportunities, the Investor role is designed for you.
ScaleDux welcomes a wide range of investors, including angel investors, venture capital firms, syndicates, family offices, corporate investment teams, and other professionals involved in startup investing.
If your goal is to discover and support promising businesses, you'll likely find value in the Investor role.
The simplest difference is this:
Experts help by doing the work. Mentors help by guiding the people doing the work.
If you enjoy executing projects, delivering services, and solving problems hands-on, the Expert role may be a better fit. If you prefer sharing knowledge, providing direction, and helping others make better decisions, the Mentor role may be right for you.
Learn more: Which role should I choose on ScaleDux?
Yes. Many people contribute to the ecosystem in multiple ways.
For example, you may be a Founder, Mentor, Investor, or Expert at the same time. Since each account currently supports one role, you'll need to create separate accounts using different email addresses or mobile numbers for each role.
💡 Choose roles thoughtfully and focus on the areas where you can create the most value.
At this time, ScaleDux is designed for individuals who are 18 years of age or older.
Because the platform involves professional networking, business transactions, service engagements, mentorship, and investment-related activities, users must be legally eligible to enter into agreements and use the platform independently.
If you're under 18 and interested in entrepreneurship, freelancing, mentorship, or startups, we encourage you to continue learning and exploring. Once you meet the minimum age requirement, we'd be happy to welcome you to the ScaleDux community.
Account password related FAQs #
Don't worry. Losing or forgetting a password is common, and getting back into your account only takes a few minutes.
Simply go to the ScaleDux login page and click Forgot Password. We'll verify your identity using your registered email address or mobile number before allowing you to create a new password.
Once verified, you can set a new password and sign back into your account.
Learn more: How do I reset my ScaleDux password?
To reset your password:
- Open the ScaleDux login page.
- Enter your registered email address or mobile number.
- Click Continue.
- Select Forgot Password.
- Verify your identity using the OTP sent to your registered email or mobile number.
- Create a new password and confirm it.
- Click Reset Password.
Once completed, you can log in using your new password.
Learn more: How do I reset my ScaleDux password?
Yes.
If your email address is registered with your ScaleDux account, you can use it to reset your password. We'll send a verification code to your email address, and once verified, you'll be able to create a new password.
Make sure you have access to the email inbox before starting the password reset process.
Learn more: How do I reset my ScaleDux password?
Yes.
If your mobile number is linked to your ScaleDux account, you can use it to reset your password. We'll send a verification code via SMS to help verify your identity before allowing you to create a new password.
Make sure the mobile number is active and able to receive SMS messages.
Learn more: How do I reset my ScaleDux password?
There can be several reasons why the OTP has not arrived yet.
Before requesting a new OTP, please check the following:
- Check your Spam or Junk folder if you're using email verification.
- Confirm that you've entered the correct email address or mobile number.
- Ensure your mobile network is active and has signal coverage.
- Wait a few minutes, as delivery can occasionally be delayed.
If you still don't receive the OTP, you can use the Resend OTP option once it becomes available.
Learn more: How do I reset my ScaleDux password?
Yes.
If you haven't received the OTP, wait for the countdown timer to finish. Once the timer expires, you'll see the Resend OTP option.
For security reasons, OTP requests are limited. Please use the resend option only when necessary and make sure you're checking the correct email inbox or mobile number.
Learn more: How do I reset my ScaleDux password?
If your OTP isn't working, don't worry. This usually happens for one of the following reasons:
- The OTP has expired.
- You're trying to use an older OTP after requesting a new one.
- The OTP was entered incorrectly.
- The OTP belongs to a different verification attempt.
A few things to remember:
- Always use the most recent OTP you received.
- Enter the OTP exactly as shown.
- Avoid requesting multiple OTPs unless necessary.
- If the OTP expires, request a new one and try again.
If the issue continues after multiple attempts, please contact the ScaleDux support team for assistance.
Learn more: How do I reset my ScaleDux password?
For security reasons, OTP requests are limited.
You can request a new OTP up to three times during a password reset attempt. If all attempts are used, you'll need to wait until the system allows you to try again.
These limits help protect user accounts and prevent unauthorized access attempts.
Learn more: How do I reset my ScaleDux password?
The most common reason is that one or more password requirements haven't been completed.
Before submitting your new password, make sure:
- All password requirements are satisfied.
- You're using the required combination of letters, numbers, and special characters.
- There are no typing mistakes.
- Unsupported characters have not been used.
The password screen will show which requirements still need attention.
Learn more: How do I reset my ScaleDux password?
This message appears when the password entered in the Password field is different from the password entered in the Confirm Password field.
Even a small difference, such as an extra space, missing character, or uppercase letter, will cause the system to reject the password.
Take a moment to review both fields carefully before continuing.
Learn more: How do I reset my ScaleDux password?
No.
For security reasons, we recommend creating a completely new password when resetting your account password.
Using a new password helps improve account security and reduces the risk of unauthorized access, especially if your previous password may have been compromised or exposed.
Choose a password that is strong, unique, and easy for you to remember.
Learn more: How do I reset my ScaleDux password?
No.
Resetting your password only changes how you access your account. It does not affect your profile, projects, messages, applications, services, mentorship activities, or any other account information.
Everything remains exactly as it was before the password reset.
Learn more: How do I reset my ScaleDux password?
Not at all.
Your password is only used to secure access to your account. Resetting it will not change, remove, or affect any of your profile information, projects, applications, conversations, services, reviews, or account activity.
Your data remains safe and unchanged.
Learn more: How do I reset my ScaleDux password?
Once your password has been updated successfully, you'll see a confirmation message on your screen.
You'll also receive a confirmation email on your registered email address informing you that your password has been reset successfully.
After that, simply return to the login page and sign in using your new password.
Learn more: How do I reset my ScaleDux password?
If you've followed all the steps and are still unable to access your account, we're here to help.
Before contacting support, we recommend reviewing the password reset guide once more to make sure every step has been completed successfully.
If the issue continues, please contact us at [email protected] and include:
- A brief description of the issue
- Relevant screenshots (if available)
- A screen recording or short video (if possible)
Providing these details will help our team investigate the issue faster and assist you more effectively.
Learn more: How do I reset my ScaleDux password?
